The Human Touch in Luxury Travel: Why Tech Can’t Replace Trust

In this episode of Founders, Future, with host Karyn Vadnais, Scott Buss, CEO of Advent Jets, shares how he revolutionized luxury travel by blending private aviation with bespoke concierge experiences. From solving the gap in high-end travel to handling everything from jet charters to VIP security, Scott reveals his philosophy of "serve before you sell" and the power of personalization—like surprising clients with tailored in-flight touches. He also discusses the challenges of scaling while m...