The Customer Success Pro Podcast
Podcast autorstwa Anika Zubair - Środy
41 Odcinki
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Transforming Customer Success: From Reactive to Proactive
Opublikowany: 21.05.2025 -
Improve Your Storytelling Skills by 200% and Land Your Next Upsell
Opublikowany: 14.05.2025 -
Why Your Marketing Team is the Key to CS Revenue Growth with Ashna Patel
Opublikowany: 7.05.2025 -
How to Identify At-Risk Customers and Save Them
Opublikowany: 16.04.2025 -
The #1 mistake CSMs make when trying to drive expansion — and how to fix it
Opublikowany: 9.04.2025 -
The Anti Check-In: How to CSM on a Daily Basis to Drive Value and Expansion with Melanie Faye
Opublikowany: 2.04.2025 -
The One Thing That Will Make or Break Your Customer Success Career
Opublikowany: 19.03.2025 -
How to Scale a Customer Success Team Without Losing Customer Value with Saahil Karkera
Opublikowany: 5.03.2025 -
The Power of Data Driven Decision Making in Customer Success with Guy Rahamim
Opublikowany: 12.02.2025 -
From CS to Sales Growth: Turning Upsells into New Sales with Ejieme Eromosele
Opublikowany: 8.01.2025 -
First time Customer Success Leader to a Revenue Leader with Stijn Smet
Opublikowany: 4.12.2024 -
Customer Success Metrics That Drive Growth with Jay Nathan
Opublikowany: 6.11.2024 -
How to Get Promoted into an Enterprise CSM with Caly Agar
Opublikowany: 2.10.2024 -
Using AI in Your Daily Customer Success Routine with Alex Turkovic
Opublikowany: 4.09.2024 -
Leading with Value and Increase Revenue in Customer Success with Madelyn DePrey
Opublikowany: 7.08.2024 -
Driving Customer Retention and Customer Growth at Scale with Daphne Costa Lopes
Opublikowany: 10.07.2024 -
How to Get Hired in Customer Success in a Tough Job Market with Jared Orr
Opublikowany: 5.06.2024 -
How to become a Strategic Customer Success Manager with Erika Villarreal
Opublikowany: 1.05.2024 -
Customer Success Career Path to the C-Suite with Kristi Faltorusso
Opublikowany: 3.04.2024 -
Psychological Mindset Shift from Reactive to Proactive Customer Success with Rachel Provan
Opublikowany: 6.03.2024
This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I will dive into important and relevant topics to help spread knowledge about customer success in order to help companies put the customer at the center of their business. Because at the end of the day when customer are successful, so is the company.
Learn more at: thecustomersuccesspro.com