41 Odcinki

  1. Transforming Customer Success: From Reactive to Proactive

    Opublikowany: 21.05.2025
  2. Improve Your Storytelling Skills by 200% and Land Your Next Upsell

    Opublikowany: 14.05.2025
  3. Why Your Marketing Team is the Key to CS Revenue Growth with Ashna Patel

    Opublikowany: 7.05.2025
  4. How to Identify At-Risk Customers and Save Them

    Opublikowany: 16.04.2025
  5. The #1 mistake CSMs make when trying to drive expansion — and how to fix it

    Opublikowany: 9.04.2025
  6. The Anti Check-In: How to CSM on a Daily Basis to Drive Value and Expansion with Melanie Faye

    Opublikowany: 2.04.2025
  7. The One Thing That Will Make or Break Your Customer Success Career

    Opublikowany: 19.03.2025
  8. How to Scale a Customer Success Team Without Losing Customer Value with Saahil Karkera

    Opublikowany: 5.03.2025
  9. The Power of Data Driven Decision Making in Customer Success with Guy Rahamim

    Opublikowany: 12.02.2025
  10. From CS to Sales Growth: Turning Upsells into New Sales with Ejieme Eromosele

    Opublikowany: 8.01.2025
  11. First time Customer Success Leader to a Revenue Leader with Stijn Smet

    Opublikowany: 4.12.2024
  12. Customer Success Metrics That Drive Growth with Jay Nathan

    Opublikowany: 6.11.2024
  13. How to Get Promoted into an Enterprise CSM with Caly Agar

    Opublikowany: 2.10.2024
  14. Using AI in Your Daily Customer Success Routine with Alex Turkovic

    Opublikowany: 4.09.2024
  15. Leading with Value and Increase Revenue in Customer Success with Madelyn DePrey

    Opublikowany: 7.08.2024
  16. Driving Customer Retention and Customer Growth at Scale with Daphne Costa Lopes

    Opublikowany: 10.07.2024
  17. How to Get Hired in Customer Success in a Tough Job Market with Jared Orr

    Opublikowany: 5.06.2024
  18. How to become a Strategic Customer Success Manager with Erika Villarreal

    Opublikowany: 1.05.2024
  19. Customer Success Career Path to the C-Suite with Kristi Faltorusso

    Opublikowany: 3.04.2024
  20. Psychological Mindset Shift from Reactive to Proactive Customer Success with Rachel Provan

    Opublikowany: 6.03.2024

2 / 3

This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I will dive into important and relevant topics to help spread knowledge about customer success in order to help companies put the customer at the center of their business. Because at the end of the day when customer are successful, so is the company.

Learn more at: thecustomersuccesspro.com

Visit the podcast's native language site