E083 – Interview with Stephanie Walter – Part 2

Stephanie Walter says there’s a lot of things she thought everybody knew about accessibility that actually not a lot of people knew. So, she thinks in general people know that somewhere on the internet some people are blind. Thanks to Twilio for sponsoring the transcript for this episode. Make sure you have a look at: Their blog: https://www.twilio.com/blog Their channel on Youtube: https://www.youtube.com/twilio Diversity event tickets: https://go.twilio.com/margaret/ Transcript Nic:    Welcome to the Accessibility Rules podcast. This is episode 83. I’m Nic Steenhout and I talk with people involved in one way or another with web accessibility. If you’re interested in accessibility, hey, this show’s for you. To get today’s show notes or transcript head out to https://a11yrules.com. Thanks to Twilio for sponsoring the transcript for this episode. Twilio, connect the world with the leading platform for voice, SMS, and video at Twilio.com This week I’m continuing my conversation with Stephanie Walter. We had a great chat last week, spoke about all kinds of things including the differences between regulations in Europe and North America, and Stephanie was telling us how she managed to use the color yellow in her portfolio and keep it accessible. So, that was kind of interesting. Stephanie, welcome back. Stephanie:    Hey Nic:    We were talking last week about really positive stuff. Let’s look at something that might be fun but also can show a little bit of the problems with accessibility. What would be your greatest frustration in terms of web accessibility? Stephanie:    Generally it's the lack of knowledge. And, like, design decisions you can change. For instance, when you arrive on a project and they use this really pretty but super like, green or orange color. And, you’re like, okay I’ll have to deal with that. And, then the client really wants to see this color because it’s the color for the graphical identity. So they kind of expect that if for instance, the color of their graphical identity is orange or light green they expect the call to action to be in this color, and things like that. But, if you want a call to action with an orange color you end up with having dark text on it which is cool for Halloween… but not super fun for the rest of the year, you know? Nic:    Yeah Stephanie:    So when you have to deal with these kinds of things… sometimes you can cheat a little bit. Sometimes, for instance, I add, like, this visual identity with different shades of grey, and they were using one which was called light grey, as a text on white background. And, you wouldn’t pass the contrast ratio. What I did, I just changed the grey because I knew that nobody was going to check this. So, it was on internal products. It wasn’t like something that was going to be public on the stores, and things like that. Because I think you can’t do that, for instance, you have marketing people checking in every color. But, this was for an internal product, so, I kind of took the liberty. I asked the project owner and we decided to do it together, and I said “yeah, I’m going to change a little bit the grey so it will pass the contrast ratio. It will be easier to read. If you need to kind of go top and down all of the different level of hierarchy to manage to change your grey or change it, nobodies going to notice.” Nic:    Yeah Stephanie:    So, for somethings sometimes you get lucky. Especially in, like, internal projects they don’t really care. But, if you’re working for other companies with, like, super light colors or things like that… Nic:    Yeah Stephanie:    … it can be really, really, really frustrating. And, also, like, another thing is when you arrive at the beginning of the project and they’re like, “yeah, we don’t care about accessibility“ and you tell them it’s a legal requirement and you insist and you insist but at some point you need to know, also, how to pick yo