Ep. 102 Connected Support

Protecting your machine investment and maximizing uptime is everyone’s goal. RDO Equipment Co. makes this goal more achievable with our Connected Support packages. Our team monitors your machine’s health alerts to help you protect your investment and keep you up and running. Sometimes it helps to have an extra set of eyes on your side doing one thing and one thing only: watching the health and performance of your machines while they work. Here's how it works: 1. A machine health alert is sent from the machine to the RDO Equipment Co. Machine Health Monitoring Center and the alert will be evaluated. 2. Depending upon the type and severity of the alert, the team member monitoring the alert will reach out to the customer directly or the customer's service team to determine a solution and prevent any potential issues. Audra Hagen Grunhovd chats with host Tony Kramer to discuss the benefits and versatility of Connected Support, as well as success stories from the field. --------------------------------------------------------------------------------------- Learn More: Tune in as we share the latest in agriculture technology by subscribing to our podcast on iTunes, SoundCloud, or anywhere you listen to podcasts. Have a story idea or a precision ag topic we should highlight? Connect with us on social media: Instagram | Facebook | YouTube | Twitter and connect with podcast host, Tony Kramer on Twitter at: (@)RDOTonyK.