1194: 3 Important Stats on Customer Engagement w/ Katherine Calvert

In this episode we talk to Katherine Calvert, Chief Marketing Officer at Khoros. The Forrester Report we discussed in today's episode (Getting To Know Your Customers): https://khoros.com/resources/forrester-report-getting-to-know-your-customers Other resources to go deeper on the topics of Customer Engagement & Customer Experience: The Customer Experience Podcast: https://bombbomb.com/podcast or on Apple Podcasts here: https://itunes.apple.com/us/podcast/the-customer-experience-podcast/id1453581989 Also, Never Lose a Customer Again by Joey Coleman Are you able to easily track & analyze the reach of your organic LinkedIn content? If not, you may want to check out a tool we've been using here at Sweet Fish: SHIELD Use the promo code B2BGROWTH for a 25% Discount Want to get a no-fluff email that boils down our 3 biggest takeaways from an entire week of B2B Growth episodes? Sign up today: http://sweetfishmedia.com/big3 We'll never send you more than what you can read in < 1 minute.