Karen Uttaro, Senior Director of the Professional Practice, Quality, and Regulatory Departments at UMass Memorial Medical Center

In this episode, Karen Uttaro discusses the growing challenge of increasing patient acuity and how healthcare programs are working to meet the higher demand for services. She highlights the steps healthcare leaders need to take to remain successful in the future, with a strong emphasis on developing a healthy work culture. Karen also discusses UMass Memorial Medical Center’s New Graduate Nurse Residency Program and its significance in addressing current and future healthcare needs.