The Bottleneck Detective

What would happen if a business-minded Encylopedia Brown entered the busy line of movie patrons waiting impatiently for soda and popcorn?This perspective guided Clarke Ching in writing his latest book, The Bottleneck Detective. It offers a straightforward and enjoyable reading experience, focusing on identifying bottlenecks and understanding their subsequent effects on bottleneck detection.Mark explores Clarke's FoCCCus framework and whether bottleneck detection is a learned skill or an innat...