S2 Episode 1 - Beyond user needs: how to be a more ethical content designer with Kate Coughlan from the BBC

Designing content for phones means designing for a device that's at hand 24/7. So should we be more holistic in our design thinking and consider users' mental health too? Could we be designing experiences that encourage intention and reflection? Should we be thinking beyond the most clicks to the best clicks for the user? We discuss Kate's recent research into the impacts of device usage and what it means for the future of content design.Please note these are Kate's own opinions from her rese...