260: Revolutionizing Customer Support: All-Hands Support Delivery from across the Organisation; with Sarah Caminiti

Send us a textRevolutionizing Customer Support: All-Hands Support Delivery from across the Organisation; with Sarah Caminiti Get ready to revolutionize your perspective on customer support as Sarah Caminiti joins me, Charlotte Ward, to unveil the power of all-hands support. Imagine a workplace where the CEO and the newest developer alike roll up their sleeves to tackle daily customer queries. This is the reality at Sarah's company, DNSimple, where fostering a deep understanding of ...