Brian Pritchard - LiveXchange - The New Normal Needs Agility, Not Just WFH
CX Files - Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki
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Brian Pritchard is the founder and CEO of LiveXChange Corporation, based in Toronto, Canada. His company offers a virtual contact centre solution - including agents. Brian believes that the New Normal is about more than just WFH - it also demands greater flexibility and new ways of working. The 9-5 in an office is dead. In the podcast be explains how LiveXchange grew their business during the past few months of crisis. https://livexchange.com https://www.linkedin.com/in/brianpritchard
