Graham Brown - HGS - A New Normal... The Future Of BPO And CX
CX Files - Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki
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Graham Brown is the Chief Sales and Marketing Officer at Hinduja Global Solutions, also know as HGS. He is based in the UK. I called Graham to ask him about the New Normal for BPO and CX - how can contact centres function in a world of social distancing? www.linkedin.com/in/graham-brown-7433891/ www.teamhgs.com/
