Mike Aoki - Blending Customer Service And Sales
CX Files - Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki

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Mike Aoki founded Reflective Keynotes almost 20 years ago. The company is based in Toronto Canada and is focused on customer service and sales training as well as advisory work. Mike has a strong focus on helping teams to blend customer service with sales so in this episode we focused on some of the issues this can cause. https://www.linkedin.com/in/mikeaoki/ https://twitter.com/mikeaoki