Phil Jones - Teleperformance - CX, Innovation, and The New Normal
CX Files - Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki
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Phil Jones is Senior VP for Strategic Business Development at Teleperformance UK and South Africa. He gave CX Files an advance look at a new white paper TP UK is publishing on how the CX industry is responding to the Covid-19 pandemic. It explores innovation, collaboration, and the New Normal. In the podcast Phil talks about the issues covered in the new white paper. www.linkedin.com/in/philjonesosp www.teleperformance.com
