Victor Pereda - Nearsol - How To Implement A New Contact Center
CX Files - Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki
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What is Contact Center Implementation? How do you create a new contact center in 2021? How do captive centers or BPOs enter into new locations and build a contact center? Victor Pereda is CEO of Nearsol, based in Irvine, CA. Nearsol is a BPO, but also has a background in real estate and still advises on how how to build the ideal contact center. https://www.linkedin.com/in/victor-pereda-56068117/ https://nearsol.us/
