Webinar: The Secrets of Effective Performance Reviews in Customer Support
CXellent: The Miuros Podcast - Podcast autorstwa Harry Maxwell
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Episode 3: The highlights from our recent webinar with Deezer, TransferWise and GetYourGuide where we discussed the results from out agent performance survey, what agents think about their performance reviews, how they could be improved - and what it means to be 'fair'.
