Ep. 16: 6 Metrics for Practice Success, Pt 2

Special guest Jeff Santone is back to wrap up the six key metrics for assessing the health of your dental practice. In this episode, they focus on your measuring performance at acquiring and retaining patients.   0:44 – What is “call conversion rate” and how do you measure it? 16:52 – How many patients are you losing? Measuring your attrition rate   Download the New Patient Call Log - https://www.mgeonline.com/np-call-log Learn more about MGE - https://www.mgeonline.com