53. The Client Experience Throughout the Interior Design Process

What kind of experience do you give your clients? While yes, you are hired to create beautiful, functional spaces, as a luxury provider, you are also providing a luxury experience for your clients. In this episode, I am sharing what we call our ML Experience. This is what we use to lead our clients through the entire process with authority so they know they can trust us. It shows we are confident, professional, well-prepared, and that we care about them and their project. I’m also sharing a few tips you can use to elevate the experience for your clients.   Michelle Lynne began her interior design career after spending more than two decades working in Corporate America. She began in the home staging arena and has since built a successful, award-winning, full-service interior design firm, employing talented designers and serving clients across the country. In the summer of 2018, Michelle began focusing on a big gap she saw missing in the interior design industry: teaching interior designers how to run the business of an interior design business. She now engages in private coaching and leads an in-depth, 12-month group coaching program, both options focus on teaching designers profitable processes, systems, strategies, and mindset needed to run a streamlined, profitable interior design firm.   Her motto is simple: we rise by lifting others.   Designed for the Creative Mind Program  ML Interiors Group  Instagram: Designed for the Creative Mind  Instagram: ML Interiors Group    Thank you to our sponsors for their support!  Satanoff Insurance is focused on client connections and customized coverage … Be sure to tell them we sent you!  Foyr Interior Design Software helps you create 3D floor plans & Interior Designs … Check them out!    To stay in touch with Michelle, please follow her on Instagram and join our Free Facebook Community! Have ideas or suggestions or want to be considered as a guest on the show? Email me!