A model for managing requests and complaints from developers | Jasmine James (Twitter)
Engineering Enablement by Abi Noda - Podcast autorstwa DX
Kategorie:
Twitter’s Developer Experience team is more mature than most. Here, Jasmine James, a Senior Engineering Manager - Developer Experience, explains how her team manages support requests, why they consider personas as part of their prioritization, and how they present the ROI of the team’s work.
