EP061: Premium Service, Curriculum and Packaging!

Learn about why some customers should get better service than others, the keys to employee learning and development, and how you can use packaging to make a great first impression. Bite-Sized Delight From the Episode: • How levels of service can differ depending on how “frequently” you are a customer. • How to maximize life long learning across your employee base. • How memorable packaging can make a lasting and powerful first impression. Are You Looking for Things We Referenced? • Sitel Group - Ten Learning and Development Trends for 2019 • Fatsnax Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!