This One Thing Will Generate 400% More Customer Data
Experts of Experience - Podcast autorstwa Mission.org - Środy
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You’re either building trust or breaking it — which one are you doing? Customer experience isn’t just about service. It’s about trust. And most companies are getting it wrong. In this episode, Lauren Wood sits down with Michael Maoz, Senior VP of Innovation Strategy at Salesforce, to reveal what really drives customer loyalty — and why most brands sabotage themselves without even realizing it.
