#157 - Mental Wellbeing is the Key to Innovation

Brad Jaehn is the Vice President of Product Strategy at Arrivia who are specialists in making brands better through the power of travel, on a mission to help people around the world travel better and experience more. Brad shares why talented product managers fail?   He looks at software Products as ecosystems that support a customer’s journey through an experience. Brad answers, what we miss if we don’t see the role of empathy in design and how factors such as mental health and balance play a role in Innovation.