#287 - It's okay to not know everything

Jonathan Barnett, Senior Director, Customer & User Experience at AmerisourceBergen, a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, creating unparalleled access, efficiency and reliability for human and animal health. Jonathan finds himself fortunate to be serving the org at a pivotal point in their journey of bringing user and customer experience into the existing eCommerce practices. Jonathan has been focused in executing some of the Digital Transformation initiatives in a wide-spread organization. Looking at how to take these practices together to define the future of experience design with a global approach to address both the brand and employee experience aspect.