27. Customer Service Digitalization in Manufacturing Industries

Future of Customer Service - Podcast autorstwa Inbenta

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In this episode, we discover the role of Roy van Griesven as Chief Digital Officer in a company like Mitsubishi Chemical Advanced Materials.  He tells us everything we need to know about bringing an industrial company into digital transformation: 🚀    the challenges    the benefits of AI    how humans and machines collaborate for the greater good    the projects MCAM is carrying out with Inbenta.

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