3. Empathy is the key to success
Future of Customer Service - Podcast autorstwa Inbenta
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Today we interviewed Irene Griffin from FranConnect. We discussed how empathy is the key to success for their customer service department. Irene talked about how lack of resources made them be more creative and shift staff around to give them more opportunity and learn new skills. Learn more about Inbenta at: https://www.inbenta.com/
