Into the Weeds of the Operations of an Airbnb Business, Part I with—David Golshan

If you manage listings remotely, operations can be a challenge.With no supervision, how do you maintain quality control? How do you make sure that your cleaners and maintenance workers are meeting expectations?David Golshan is the entrepreneur and real estate investor behind StayWithDave, a short-term rental business with properties in Los Angeles, Orange County and the Smoky Mountains. On this episode of Get Paid for Your Pad, Dave asks me questions about the operations of his Airbnb business, describing how hard it is to find contractors he can count on when unexpected issues arise.Listen in for insight on putting systems in place to prevent operations issues and learn how to hustle to find good team members for your short-term rental business—despite the current labor shortage!Topics Covered The ins and outs of Dave’s Airbnb businessListings in LA, Orange County & Smoky MountainsTransition from arbitrage to management model Manage operations remotelyHire cleaner or cohost who’s invested in your visionDevelop systems to prevent issuesHow to hold STR team members accountableJob score card for everyone who works with youFinancial reward for achieving KPIsSample key performance indicators for STR cleanersAirbnb ratings ConsistencySample KPIs for STR maintenance staffNo guest complaints about things not workingShow up within certain amount of timeWhy it’s crucial to develop KPIs for contractorsAlign incentives with team membersIncentivize to do good jobHow to find maintenance workers and cleanersOnline platforms may not work in labor shortageStay in area and build relationships in person Connect with DaveStayWithDave StayWithDave on Instagram Resources Dave on Get Paid for Your Pad EP043 How to Maximize Profit from Your Airbnb Listing by Jasper Ribbers and Huzefa KapadiaThe Risks of Arbitrage on GPFYP EP419 Julie George Breezeway ThumbtackSTR Legends MastermindLegends X 90-Day STR AcceleratorEmail [email protected]  Sponsor Hostfully [Discount Code PAD] Hosted on Acast. See acast.com/privacy for more information.