Heavy Networking 543: What 2020 Internet Outages Teach Us About Managing Remote Work (Sponsored)

Stuff breaks all the time. With so many people working from home, most of the stuff that’s breaking isn’t yours, but that doesn’t mean it’s not your problem.
What’s a network engineer to do? Learn how to troubleshoot smarter and design better. On today’s episode of Heavy Networking, that’s precisely what we aim to do. We’re going to review some of the outages we noticed in 2020 and consider some network design tips for Internet and VPN.
Along the way, we’ll discuss some tools you can use to help you figure out what’s really broken. That matters, because going to management and saying, “Not us boss!” really isn’t good enough. You need to be able to say not just what it isn’t, but also what it is and what the business can do about it.
Our sponsor today is ThousandEyes. They study the Internet deeply, and have lots of insights to offer about what’s really happening when the Internet is broken. Angelique Medina and Archana Kesavan who’ve been on the Packet Pushers podcast network several times before, join us for the discussion.
Show Links:
The Internet Report, where Angelique and Archana uncover what’s working and what’s breaking on the Internet—and why.
The 2020 Internet Performance Report: COVID-19 Impact Edition – ThousandEyes
@thousandeyes – ThousandEyes on Twitter
ThousandEyes on LinkedIn
@archana_k7 – Archana Kesavan on Twitter
@bitprints – Angelique Medina on Twitter