How to deal with contracts and refund requests

I’m going into business blueprint talk today as I recently had someone come to me with a query about what to do about a refund request.My first question was “well, what does it say in your contract?” Guess what she said after…!?It is so so important to have these in place and clearly outline what the procedures and rules are.Listen to this episode to hear about my findings, the best ways to go about setting up contracts and dealing with refund requests in your business.Highlights [0...