How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

On this weeks podcast we're joined by CX consultant Micah Solomon and author of 'Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience'. Micah reveals what it takes to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty. Watch this episode on YouTube: https://www.youtube.com/watch?v=W3qNPF2NkFs Transcript: https://www.intercom.com/blog/videos/take-your-customers-experiences-from-meh-to-unforgettable-advice-from-cx-consultant-micah-solomon/ Follow the people: https://twitter.com/micahsolomon https://twitter.com/Liam_Geraghty You'll find contact info for Micah on www.micahsolomon.com The story behind the chirp: Intercom’s notification sound: https://www.intercom.com/blog/podcasts/intercoms-notification-sound/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.