Clare Muscutt talks with Airship’s Strategic Services Lead, Jennie Lewis about the challenges faced by Women in Customer Experience Technology
Inspiring Women In CX - Podcast autorstwa Clare Muscutt
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Jennie Lewis, Strategic Services Lead at Airship, joins Clare Muscutt on the Inspiring Women in CX podcast to talk about navigating the CX tech space as a woman, finding her niche – understanding not only the technology but the customer perspective too – and dealing with dismissal by finding her voice and ‘partnering up’. Key talking points include discussing … 🤖 The challenges faced by women in tech 🤝 Driving customer centricity in SaaS companies 💡 Applying the principles of Design Thinking 🤨 And how to be more customer focused in product-led environments For more information on joining the world’s first online community for women in Customer Experience, head over to womenincx.community #womenintech #womenincx #saas