184: Chris Voss On Negotiations And Tactical Empathy (Replay)
Make It Happen Mondays - B2B Sales Talk with John Barrows - Podcast autorstwa John Barrows - Poniedziałki
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This week we’re replaying one of our most impactful episodes that we've ever produced on Make It Happen Mondays. Our guest is Chris Voss, author of Never Split the Difference, former FBI hostage negotiator, CEO and Founder of The Black Swan Group, and one of the most talented negotiators of our time. Chris and John talk about due diligence, loss aversion, discounts, emotional intelligence, language, and how all these things impact our negotiation results when we work deals in our pipeline.
