94: Reducing Customer Service Response Time by 90% (w/ Databox)
Metrics & Chill - Predictable Growth for B2B - Podcast autorstwa Databox
Kategorie:
In this episode of Metrics & Chill podcast, find out how Databox reduced median first response time from more than 3 hours to just 17 minutes. Learn what the team did, how they did it, and measures that have been implemented to ensure this success is long-term and sustainable.
