#150: Don't Get Mad, Get Curious - Secrets of Effective Communication | Robyn Ramirez

Robyn is founder of Let’s Talk…Results!, working with leaders and teams to get quick, predictable, sustainable results through more effective communication. In her years as a Business Development Coach, Robyn saw first hand the truth in the phrase: “Everything happens through communication”. Consequently, she leapt at a chance to become one of an elite group of coaches globally to earn a certification in Conversational Intelligence® and is now a master at helping people architect conversations for mutual success. Taking it a step further, in 2020 Robyn partnered with Shirzad Chamine, founder of Positive Intelligence® to coach “Mental Fitness''- a process using the latest breakthroughs in 4 sciences to train your brain to respond to life’s challenges through a positive rather than a negative mindset. “In short”, she says, “helping people improve the one conversation that affects everything- the one between their own two ears!” Robyn’s husband of 30 years and 4 grown kids provide daily practice & lots of fun anecdotes!   https://www.facebook.com/letstalkresults https://www.instagram.com/letstalkresults/ https://www.linkedin.com/in/robyn-ramirez/ www.letstalk-results.com   1:23 "What the concern is, is the energy, tone, the intention. That's where the focus is." -Robyn Ramirez   6:38 "Everything happens through conversation...literally everything." -Robyn Ramirez   8:05 "If the message you're trying to get across isn't being picked up like you thought you were saying, 90% of the time, you were right." -Robyn Ramirez   9:34 "I came across this idea a while back that we're never really talking to other people; we're always talking to our own conception of who that person is." -Brian Keith   13:42 "If we can just accept that we all have these hiccups, then we can take it with grace - and we can give more grace." -Robyn Ramirez   15:31 "The problem is, understanding that being frustrated isn't helping the situation, doesn't necessarily help you to not be frustrated." -Robyn Ramirez   16:43 "You can be a very successful person but be driven through negative emotions to get there." -Robyn Ramirez