RETHINK: The Customer Journey

#315 - RETHINK: The Customer Journey *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** RETHINKING RESTAURANTS - Part 5 Don't shoot the messenger... but I don't think we know our guests as well as we think we do. Certainly not as well as we should. On today's installment I want to show you ways to double down on your hospitality and actually build more meaningful relationships with the people you serve. And guess what... they'lll appreciate it and come back more often. Whcih means MORE REVENUE and INCREASED PROFITS.  Sounds like a win/win to me!  ***** Currently the P3 Mastermind has more than 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule