#104: Marcus Cauchi – How Sales Management Reduces Customer Churn Rate 

My next guest of Scale Your Sales Podcast is Marcus Cauchi. He is a chairman board director and fractional chief revenue officer to technology scale-ups in the 10 to 50 million range, an author, and host of inquisitor podcast. Welcome to scale your sales podcast Marcus Cauchi 00:00 Sales Management Increases Customer Churn Rate 4:12 Why it's Essential to Improve your Investors’ Loyalty 7:29 No Sales Growth when Recruitment is Treated as a Numbers Game. 10:20 Coaching is the Superpower; the Problem is most Sales Managers don't know How to do it. 14:02 Why Ensure Salespeople are always Engaging with Customers. 17:26 50-60% of Sales Jobs will Disappear. 22:22 A Diverse Sales Teams give more Creative Solutions that Help Customers. 27:00 End Linkedin.com/in/fractionalcrotechscaleups Twitter: The_Inquisitor Check out podcast: theinquisitor Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership.   Book Janice to speak virtually at your next event https://janicebgordon.com   LinkedIn: https://www.linkedin.com/in/janice-b-gordon-customer-growth-expert   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: http://scaleyoursales.libsyn.com   More on the blog https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSalesJBG