#180: Stephanie Valenti - CRO Scaling with Customer Fluency in Sales, Marketing & Service

In this week’s Scale Your Sales podcast episode, My guest is Stephanie Valenti.    Stephanie Valenti is the Chief Revenue Officer of SmartBug Media, a digital agency- leading marketing, sales, client delivery, and product. Stephanie Valenti has over 15 years of leadership experience, with over 12 of those years being in sales. Outside of Stephanie’s day job, Stephanie is very active in educating the executive community through Pavillion and leading a cohort of over 2000 revenue executives globally. In this episode, we talk about the three levels of Chief Revenue Officers, the builder, scaler and maintainer. The Scaler needs to focus on structure, process and people in this order. With more than 10 years of experience in sales and the recent decline of women in sales during the post-pandemic. Welcome to Scale Your Sales podcast, Stephanie Valenti.    We discuss:   3:46 – Reasons why the number of sales leaders has decreased    7:08 – Needed changes for diversity in sales   10:20 – Management of responsibilities   12:24 – Building a team    15:20 – Fit your people in the right role    21:35 – The next stage after identifying the pinch point    23:35 – Reason why the process has started    26:21 – Strategy that enables the buyer to buy     https://www.linkedin.com/in/valentis/       Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.   Book Janice to speak virtually at your next event https://janicebgordon.com       LinkedIn: https://www.linkedin.com/in/janice-b-      Twitter: https://twitter.com/JaniceBGordon     Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast     More on the blog https://scaleyoursales.co.uk/blog      Instagram: https://www.instagram.com/janicebgordon     Facebook: https://www.facebook.com/ScaleYourSal