EPISODE 6: Service Design Award 2016 for systemic and cultural change in the public sector
Service Design Podcast - Podcast autorstwa Service Design Podcast
Sophie Andersson is strategic designer at Transformator Design, a Stockholm based Service Design agency. At Transformator they design services based on customer needs and help organisations towards customer centricity. One of those organisations was the Swedish employment agency, together they won the service design award for systemic and cultural change in the public sector.
