Lemlist's Guillaume Moubeche and why CX is everyones job

Lemlist is an email outreach platform helping sales teams, agencies, and B2B businesses stand out in a crowded inbox. Speaking across the pond, France-based CEO and Co-Founder, Guillaume Moubeche, is in conversation with Prelini Udayan-Chiechi, Zendesk’s VP of Marketing, EMEA in London. Together, they chat about:    - Prospecting techniques, and the “right time” to reach out—even during a pandemic - The undervalued power of empathy in sales - Aligning sales and support strategies