{"id":"232abf52-f0c1-4db9-9a72-e4e11d90e54c","slug":"how-jetblue-delivers-amazing-social-customer-service-working-from-home","title":"How JetBlue Delivers Amazing Social Customer Service Working From Home","publishdate":"2015-01-16T10:00:00.000Z","description":"

Laurie Meacham, Leader of the Social Media and Customer Commitment Team at JetBlue Airways, joins the Social Pros Podcast this week to discuss the pros and cons of a remote team as well as the importance of passion in customer support and curiosity in social media.

Read the highlights:

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