#152: Agile Customer Experience with Steve Pappas
The Agile Brand™ with Greg Kihlström - Podcast autorstwa The Agile Brand
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Today we’re going to talk about adaptability and agility in Customer Experience, and how CX is a shared responsibility within an organization. To help me discuss this topic, I’d like to welcome Steve Pappas, Head of US & CMO at Panviva and Host of the Podcast at ScienceOfCX.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
