#190: The Retail Customer Experience with Erica James, Medallia
The Agile Brand™ with Greg Kihlström - Podcast autorstwa The Agile Brand
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Every industry has its unique challenges and opportunities in delivering great customer experience. Today we’re going to talk about Customer Experience and Retail. To help me discuss this topic, I’d like to welcome Erica James, Global Head of Retail Practice at Medallia. Learn more about your ad choices. Visit megaphone.fm/adchoices
