The Chris Voss Show Podcast – Julie Holunga, Amplifying Trust in Leaders, Teams, and Organizations

Julie Holunga, Amplifying Trust in Leaders, Teams, and Organizations Julieholunga.com Show Notes About The Guest(s): ​ Julie Halunga is a trainer and coach who helps professionals amplify their influence and impact. She specializes in developing leaders, teams, and organizations to communicate clearly, build trust, and achieve their goals. Julie has a background in international business and has worked with a variety of industries, including professional services, law, accounting, and investment firms. She is also a master trainer with Emergenetics, a global assessment tool that helps individuals and teams understand their thinking and behavioral preferences. ​ Summary: ​ Julie Holunga joins Chris Voss on The Chris Voss Show to discuss the importance of trust in leadership and how to communicate effectively to build trust. Julie shares her mission to rid the world of lazy leaders and emphasizes the need for clear and direct communication. She explains the four pillars of trust: care, sincerity, reliability, and competency. Julie also highlights the importance of being present and adapting communication styles to meet the needs of different individuals. She provides insights on making conflict constructive and offers strategies for overcoming challenges in communication. ​ Key Takeaways: ​ - Trust is the root of everything in leadership and is essential for innovation and problem-solving. - Direct and clear communication builds trust and helps avoid misunderstandings. - Effective communication requires understanding the needs and preferences of the audience. - Conflict can be constructive and lead to better ideas and solutions. - Apologizing unnecessarily can undermine confidence and trust. ​ Quotes: ​ - "Trust is the root of everything. Without trust, people won't go above and beyond or deliver quality goods and services." - Julie Holunga - "Direct communication doesn't mean being mean or dismissive. It's about being clear and speaking with conviction." - Julie Holunga - "Conflict is necessary for innovation and problem-solving. It's where the best ideas come from." - Julie Holunga