A 5-Step Process to Use Empathy

I once took a very powerful assessment that said I possess an extremely low level of compassion. In other words, empathy is a struggle for me. I literally argued with this assessment. How could I be a pastor and an executive coach but have so little empathy? It was ludicrous for me to think about and, honestly, very disappointing. I didn’t feel as if I could be an effective minister without a high level of empathy. As my executive coach examined the results of the assessment with me, we conc...