Don't let your brand make false promises
The CX Leader Podcast | A resource for customer experience leaders - Podcast autorstwa Walker Information - Wtorki
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Does your brand make a promise to your customers? Then you need to make certain your CX program can deliver on that promise! Steve welcomes back Jennifer Batley, a vice president and certified customer experience professional at Walker, for a discussion on how to make certain your brand aligns with your customer experience.
