Could A Well-Meaning Team Member Be Sabotaging Your Practice?

A doctor writes in with a dilemma. A long-term team member has been talking patients out of getting their treatment done! This is obviously unacceptable! But The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) have some solutions that don’t necessarily involve a new hire. Then on the call of the week – a prospective new patient calls with the age-old question – “How much do you charge for a cleaning? You need to hear this one and learn from it – because it is actually one of the worst answers possible! Also, if you have a question that you would like answered on our podcast, please send it in to [email protected]. We will do our best to get yours answered! - If you enjoyed this podcast, check out our previous podcast, Is My Hygiene Schedule A Blessing Or A Curse?