Phone Going to Voicemail — Is This The Biggest Mistake For A Practice?

A doctor writes in with a dilemma. Their phone is ringing, but constantly going into voicemail. Why? They can’t afford a second person at the front desk. This is obviously unacceptable! But The Dental Practice Fixers (Dr. Richard Madow and Dr. David Madow) have some solutions to phone going to voicemail that don’t necessarily involve a new hire. Then on the call of the week – a prospective new patient calls with a wife who needs eight crowns. Eight! How could this one be messed up?? Believe it or not, it was. You need to hear this one and learn from it! Also, if you have a question that you would like answered on our podcast, please send it in to [email protected]. We will do our best to get yours answered!   If you enjoyed this podcast, check out our previous podcast, When A Specialist Isn’t So Special…..What Do You Do?