Digital Customer Success Maturity Model Assessment Launch and Post Churn-In Q&A | Episode 075
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. - Podcast autorstwa Alex Turkovic - Wtorki
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In this solo episode of the podcast, I spend a bit of time recapping a recent talk I gave together with Dan Ennis at Churn-In, ChurnZero's annual conference and also take some time to discuss the launch of the Digital CS Maturity Assessment, which you can go through by following this link for free: https://digitalcustomersuccess.com/dcsmaturity/I then go through a bit of Q&A from the Zero-In session itself! See the chapters to jump to a specific question.Chapters:00:00 - Intro01:18 - Chur...