The Power of Hyper-Personalized Content for Customer Success with Nik Mijic of Matik | Episode 043
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. - Podcast autorstwa Alex Turkovic - Wtorki
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Nik Mijic, co-founder of Matik comes to us this week with not only a fascinating back-story, but some great CS-related content as we discuss a wide variety of very timely and important topics. In this episode, we talk about:How Matik automates the creation of content with personalized data, primarily for CS and SalesThe current state of the ‘digital business review’A good understanding of your data is needed for a quality DBRSending out one-pagers based on usage milestones or monthly pro...
