Reflections on Incidents & Resilience with Nick Rockwell #42
The Engineering Leadership Podcast - Podcast autorstwa ELC
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Nick Rockwell, SVP of Engineering & Infrastructure @ Fastly shares his recent reflections on incidents, resiliency, blamelessness, and accountability. You’ll hear why the heroic model of incident response is unsustainable, how to improve reliability by closing the long-feedback loop, plus opportunities to maximize post-mortems for process improvement AND emotional processing.