The real story behind Qantas' rapid descent - and what's next

This week on The Fin, aviation reporter Ayesha de Kretser and Rear Window columnist Joe Aston on the early departure and legacy of Alan Joyce, who else should be held to account for the mess Qantas finds itself in and whether the government will have to revisit its decision on Qatar Airways. This podcast is sponsored by Australian Unity. Further reading: Hudson to focus on customers after Joyce exit Vanessa Hudson has vowed to focus on customers as she tries to repair the national carrier’s battered reputation after Alan Joyce abruptly quit as the chief executive of Qantas two months earlier than planned.Qantas U-turn on credits as ACCC sues over cancelled flights Qantas has scrapped the expiry date on $570 million of flight credits, as it faces allegations from the competition regulator that it sold tickets for thousands of services that had already been cancelled.Further reading:Profits and power: Qantas and the Qatar question The government’s decision to block the foreign operator from obtaining more slots has prompted many to query the power of the country’s biggest airline.What exactly is the Qantas Chairman’s Lounge, and how do you join? There’s much more to the Qantas Chairman’s Lounge than just free canapes and champagne. Here’s how to become a member and what’s on offer once you’re insideAlan Joyce puts Albo’s son in Qantas Chairman’s lounge It’s easy to forget that Anthony Albanese has been in Canberra for a very long time. Entitlement to largesse is a lifelong practice.See omnystudio.com/listener for privacy information.