Gabriel Perez | COO of Lodging The Indigo Road Hospitality Group

Gabriel Perez, COO of Lodging for the Indigo Road Hospitality Group, shares his extensive journey in the hospitality industry, beginning as a pool bar attendant in Venezuela. With experiences ranging from managing operations at the Intercontinental Hotel to navigating the challenges of condominium hotels and the impacts of the 2008 financial crisis, Gabriel provides valuable insights into the rewards and complexities of a career in hospitality. He emphasizes the importance of culture, giving back, and creating memorable guest experiences, even amid tribulations like the COVID-19 pandemic. Gabriel also discusses his current role with the Indigo Road Hospitality Group, detailing their focus on creating hospitable cultures and expanding their boutique hotel portfolio. Don’t forget to check out Good Morning Hospitality - Steve and Sarah’s live show every Wednesday morning! Connect with Steve on LinkedIn RealTime Reservation Offer This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more check them out here! Learn more about your ad choices. Visit megaphone.fm/adchoices